Shipping policy
CUSTOMS
Orders may be dispatched from abroad and as a result, may be subject to import tax and duties upon arrival to the destination country by their respective governments, and it is the responsibility of the customer to pay this amount. Thank you for understanding.
SHIPPING TIMES
Shipping time varies by location. These are our estimates:
|
Location |
*Estimated Shipping Time |
|
United States |
8-15 Business days |
|
Canada, Europe (Including the UK) |
8-15 Business days |
|
Australia, New Zealand |
8-15 Business days |
|
Central & South America |
10-20 Business days |
|
Asia |
8-15 Business days |
|
Africa |
15-30 Business days |
Max delivery time – 45 business days.
*This doesn’t include our 2-5 day processing time.
*All shipping times exclude clearance/customs delays
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.